You must watch the following short induction video before you can climb in The Wall.


Our terms and conditions can be found here.

You can download the following forms in advance and fill them out so that you don’t have to do it when you arrive at the wall and eat into your climbing time.

Adult Registration Form

Parental Consent Form (supervised)

Parental Consent Form (unsupervised 14-17 year old)

The Wall’s Rules

  • Risks

    • General: Climbing and bouldering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement. Although The Wall is an artificial environment, many of the risks involved are no less serious than when climbing outside on a crag or boulder. Climbing beyond your capabilities on any indoor wall is likely to result in a fall. Any fall may result in an injury despite the safety systems in place to avoid it. You must make your own assessment of the risks whenever you climb.

    • Legal Jibber Jabber: Please take time to read the Legal Jibber Jabber. It’s important and is legally binding and sets out the terms and conditions which govern our relationship with you.

    • Holds and volumes: Holds and volumes can spin or break at any time resulting in you falling off a wall in an uncontrolled manner. Loose or damaged holds must be reported to reception straight away.

    • Matting: The soft flooring under the bouldering walls is designed to provide a more comfortable landing for climbers falling or jumping from the bouldering wall. The matting does not make bouldering any safer then any other form of indoor climbing activity at greater height involving ropes. Broken and sprained limbs are common on this type of climbing wall despite the soft landing. Uncontrolled falls are likely to result in injuries to you or others.

  • Using The Wall

    • The Wall’s rules: The rules of The Wall set out below are not intended to limit your enjoyment of the facilities. They are provided to help ensure that everyone who uses The Wall can do so as safely as possible. They are part of the duty of care that we owe to you. By using The Wall you confirm that you agree to The Wall’s rules and will abide by them.

    • Your conduct: You also have a duty of care to act responsibly towards the other users of The Wall. Statements of ‘Good Practice’ are posted around The Wall adjacent to the relevant facilities. These describe the accepted methods of use and how customers would normally be expected to behave towards each other.

    • Personal property: We take no responsibility for your personal property. Keep valuables with you or give them to a friend or family who is not climbing.

    • Your Climbing: Before you climb without supervision we expect you to be able to describe the dangers inherent in bouldering and the risks involved. Before you climb you are required to register to say that you are prepared to abide by these rules and that you understand the risks involved in your participation. Anyone who has not registered is classed as a novice and must not climb without supervision. Staff will provide whatever help and advice they can, but instruction in climbing techniques will only be provided where it has been booked and paid for in advance. If you are not confident using any part of The Wall then do not attempt to use it without being supervised by a competent person.

    • Supervising novices: An adult who is a member at The Wall may supervise a maximum of up to two novice climbers as long as they are prepared to take full responsibility for the safety of those people and fill out a novice supervision form.

    • Groups: Groups of three or more novices may only be supervised by an instructor holding the relevant Training qualification, that is, a valid: Climbing Wall Award, Single Pitch Award, Mountain Instructor Award, Mountain Instructor Certificate or UIAA Guide (or equivalent) qualification.

    • Children: Children are any persons under the age of 18. All children in The Wall must be supervised by an adult (even if they are not climbing) unless they have been assessed by The Wall manager as capable of climbing unsupervised, have written parental consent and are registered to climb unsupervised. Children must abide by The Wall’s rules.

  • The Wall Rules

    • Every person climbing at The Wall agrees acknowledge and confirms that each time they use The Wall, that they will:

    • Report to reception on each visit before climbing

    • Exercise care, common sense and self preservation at all times

    • Report any problems with the walls, equipment or other climbers’ behaviour to a member of staff immediately.

    • Be aware of the other climbers around them and how their actions will affect them

    • Supervise any children whom you are responsible for

    • Not distract people while they are climbing

    • Always climb within their capabilities and descend by down climbing when possible

    • Never climb directly above or below another climber

    • Not sit or stand under climbing surfaces when people are bouldering

    • Finish climbing on the last, highest hold. Climbers must not grab or touch the top of the wall, or any girders, structures, metalwork or lights

    • Not boulder with any climbing hardware hanging from their person (e.g. clothes or harness)

    • Keep the matting free of any objects and obstructions including but not limited to bags, clothing, chalk bags, tablets, cameras, brushes, shoes etc.

    • Not bring or consume any food or drink on the matting

    • Ensure that they treat other users with dignity and respect

    • Recognise that the soft matting does not making bouldering any safer than any other form of climbing including roped climbing at height